Professional Development for Support Staff

Overview

Topics Include

Learning Outcomes

Download Application

Since the course is within the next 24 hours, we have deactivated the online registration system. If you wish to secure a place, please contact us on 0161 4080807 or, alternatively, you can email us on courses@doctorsacademy.org.uk.

Date : 21^st January 2015

Venue : Education Centre, The Christie NHS Foundation Trust, Manchester

Course Description:

This two day programme will focus on personal and professional development using Myers Briggs Type Indicator (MBTI) Step 1 to further understand how each participant functions best within a team and to appreciate other working styles.

The second part of the programme looks at various types of communication used in the workplace, the barriers to effective communication and identifying solutions relevant to the environment in which the participants are working.

The final session will focus on planning and prioritising workloads and schedules, identifying "time stealers", managing the expectations of others and identifying solutions to managing time more effectively.

Prior to attending the programme, participants must complete the MBTI online questionnaire and pre-course work in relation to 'managing your time’. Participants will be fully supported by the Facilitator in identifying their MBTI 'best fit' type through a combination of exercises, scenarios and discussion within the group. Each will receive a full explanatory report along with a summary of how their 'type' functions within a team.

Topics Include:

Identifying your MBTI “best fit” type.
Types of communication used in the workplace.
Barriers to effective communication.
Planning and prioritising workloads and schedules.
Identifying “time stealers”
Managing the expectations of others and identifying solutions to effectively manage time.

Learning Outcomes:

Participants will fully understand where they fit into a framework (MBTI) that describes personality differences in a positive and constructive way.

Feedback:

“Speaker was really excellent, provided a lot of useful personal examples. Made people feel at ease, didn’t push anyone into doing anyone into doing anything they were uncomfortable with.”

“A very enjoyable and useful course, well run and presented by Ruth, just the right amount of attendees to enable group work and individual needs. Will recommend this course to others.”

Course Fee:

Delegate Fee: £175.00