Course description:
Effective leadership is critical if we are to achieve an NHS that genuinely has the quality
of care at its heart. Clinicians, more than any other health professional group, are at the
forefront of delivering care to patients. They know what patients want and need, and
what it is possible to achieve. With the economic challenges facing the NHS, it is
imperative that frontline clinicians have the leadership skills to drive through radical
service reform.
To deliver our 2020 vision, Christie clinicians and managers need to develop and
enhance their skills as leaders of services and of people. For this reason, leadership
development is a key priority of the trust’s organisational development strategy.
This programme has been developed with the need of Christie staff in mind. The seven
seminars aim to develop the awareness and skills of current and future leaders, giving
them the confidence and ability to lead improvement and change in our organisation.
The programme is intended to be practical and involving. ON occasions delegates are
required to undertake pre-work, and should be mindful of this when booking onto
sessions.
Across all the sessions there will be a focus on generic leadership skills required by all levels
of leaders. These will include the skills of presentation (written and verbal), innovative
thinking, influencing skills, critical appraisal and giving constructive feedback, and decision
making.
The seven sessions which will run on a rolling programme, include:
- Understanding the changing landscape of the NHS
- Christie organisational structures: strategic, divisional and departmental
influences
- Presenting new and innovative ideas to colleagues: learning to influence
- Writing successful business cases, using the Christie approach
- Understanding how people think, becoming an effective motivator
- Managing time, workload tension and effective teams
- Managing tricky conversations with colleagues; raising concerns and saying
“no”
NB: Sessions do not necessarily need to be taken in this order
Who is the course aimed at: The course is aimed at all aspiring leaders in the trust, from
any discipline or division. It is also on occasions opened up to partner organisations.
The course is designed to create an inter-professional learning environment in which
participants can learn from others and gain experience of other areas of the trust.
Booking places: Places on this course are fully funded for Trust employees. With manager
permission, individuals can book places via the links in the brochure
Places are limited, so please do not book a place until you are sure you can attend, as this
will block others for attending. Please note, non-attendance will be notified back to managers.
Understanding the Changing Landscape of the NHS
Friday 13th May 2016 10:30am – 1:30pm
Education Centre, Seminar Room 4/5
:
NHS leaders need to understand the organisational systems within which they are working,
and have a grasp on current professional and political influences which affect policies,
priorities and targets and in turn impact on service delivery.
This seminar will give an overview of the NHS structures, its governance, and how funding
streams work. The workshop will then focus on recent national reports. Delegates will be
asked in groups to review how issues from a recent report might affect NHS services, NHS
funding, NHS education and development, primary, secondary and tertiary care.
Key Speakers include:
- Trish Bennett – Director of Nursing & Quality, NHS England Greater Manchester area
Team
- Jackie Bird – Executive Director of Nursing & Quality
- Joanne Fitzpatrick – Executive Director of Finance & Business Development
- Jenny Scott – Deputy Director of Business Development
Christie Organisational Structures; Strategic, Divisional
and Departmental Influences
Tuesday 14th June 2016 10:30am – 1:00pm
Education Centre, Seminar Room 4/5
:
Whilst external influences may be common to all organisations, internal operational
systems, organisational structures and accountabilities differ. To be effective, leaders need
to understand the organisation in which they are functioning, they need to be aware of the
requirements, systems and processes to create change.
This seminar will explore with delegates the organisational structures of The Christie. It will
explore organisational influences and pressures from a service, a regional Manchester
Cancer and MAHSC point of view, and also from a research perspective (short
presentations from senior managers).
The second part of the seminar will then review the systems and processes for developing
and delivering small and large scale innovation and change at The Christie, through a
series of case studies and worked exercises looking at the process of making change at
The Christie (Divisional, CIP, Service, and Buildings).
Key Speakers to be included:
- Fiona Noden –Chief Operating Officer
- Gillian Heap – Head of Business, Christie R&D
Presenting New and Innovative Ideas to Colleagues:
Learning to Influence
Tuesday 23rd August 10:30am - 2:00pm
Education Centre, Seminar Room 4/5
:
To deliver change and innovation within the NHS leaders need to be able to motivate and
influence those around them to get the support of their teams for innovation and change.
This can be achieved through informal conversations, presentations and discussions,
before moving onto more formal presentations of ideas and business cases. Good leaders
can present and explain their ideas coherently and concisely, giving the context, the
rationale, the drivers and most importantly the benefits in a way those professional
colleagues of different types can both understand and relate to.
This seminar session aims to help delegates consider how one might present ideas
informally to different groups of staff in an engaging and motivating way. The session will
consider key elements of how one might present and sell a message and key drivers one
might consider. Delegates will then divide into groups (2-3) and develop an “innovation
idea” which they would like to ‘sell’ to colleagues, before presenting to the group in a
‘dragon’s den’ type activity.
Key Speakers:
- Cathy Heaven – Associate Director of Education, The Christie School of Oncology
- “Dragons Den” – of “tame” medical, managerial, and finance managers
Writing Successful Business Cases, Using The Christie
Approach
Friday 14th October 2016 10:30am -1:00pm
Education Centre, Seminar Room 4/5
:
Writing and presenting a business case at committees is key to moving innovations
forward. There are many different aspects covered within the business case proforma.
This seminar will consider the elements of the business case, and look at what is required
in each of the sections. Presentations from key managers will cover what is required in the
various sections including options sections, finance, impact sections, equality impact and
sustainability. Delegates will then work in groups on a current business case, identifying
key factors to be included in each section .
Key Speakers:
- Hollie McKeith – Senior Project Finance Manager
- Jo Ann Hughes – Equality and Diversity Manager
- Jane Sykes – Deputy Director of Nursing & Quality
- Scott Watson – Chief Information Officer
- Eve Lightfoot – Head of HR
Understanding How People Think, Becoming an
Effective Motivator
Friday 25th November 2016, 10.30am – 1:00pm
Education Centre, seminar room 4/5
:
Personality type, personality style, emotional intelligence, mindfulness, learning style and
team functioning are all concepts developed to help leaders understand how they
themselves naturally think and function. Understanding these concepts gives insight into
how others think and function and helps a good leader tailor their style so that they can be
more effective in influencing and motivating colleagues.
This seminar will give a brief introduction to the different concepts and gives delegates an
opportunity to look at their own approach, consider who they might influence more readily
than others, and think about how they can develop their effectiveness as a leader. There
will be short presentations on different styles and approaches, exercises designed to help
people consider their own “people style” and discussion and group work to identify how
one might adapt one’s approach when working with people with different “people styles”.
A group exercise will then focus on managing different styles of people when chairing a
meeting and eliciting team opinions.
Key Speakers:
- Jane Sykes – Deputy Director of Nursing & Quality
- Eve Lightfoot – Head of HR
- Cathy Heaven – Associate Director of Education
Managing Time, Workload Tension and Effective Teams
Friday 19th February 2016 10.30am-1.00pm
Wednesday 14th December 2016, 10:30am – 1:00pm
Education centre, seminar room 4/5
:
Personal time management skills are essential skills for effective people. People who use
these techniques are the highest achievers in all walks of life. If you use these skills well,
then you will be able to function exceptionally well, even under intense pressure, take
control of your workload and develop the influencing skills required to achieve this. At the
heart of time management is an important shift in focus: Concentrate on results, not being
busy.
Time management is actually self-management - the skills we need to manage others are
the same skills we need to manage ourselves: the ability to plan, delegate, organise, direct
and control. Many people spend their days in a frenzy of activity, but achieve very little,
because they are not concentrating their effort on the things that matter most.
This will be a highly interactive seminar utilising quizzes, presentations and group
discussions to explore effective Time Management techniques including:
- How to set clear goals and objectives
- How to keep yourself motivated to achieve tasks
- Tips for managing emails and telephone calls
- Communication and listening
- Delegation, how and who to delegate to work smarter – not harder – so you get
more done in less time
This session will be led by Elaine Holme from Riviera Consultancy
Managing Tricky Conversations with Colleagues;
Raising Concerns and Saying “No”
12th January 2016 10:30am – 1:00pm
5th February 2016 10:30am – 1:00pm
5th December 2016, 10:30am – 1:00pm
Education centre, seminar room 4/5
:
Communication is the key to managing and developing people and services. Good leaders
are fair and effective communicators. Effective communication includes the ability to pick
up and respond to what others are saying (active listening), to be able to give information
in a simple understandable manner, to be able to negotiate and influence, and to be able
to challenge appropriately whilst maintaining respectful relationships.
This workshop will focus on how we might become more effective in having difficult
conversations with colleagues. The Maguire team, who are experts in communication skills
teaching, will lead the session and explore approaches to challenging conversations, for
example raising performance issues, negotiating workload, or saying “no” to demanding
colleagues. The workshop will be highly interactive and will involve discussion, video and
demonstration role-plays. Participants will be expected to give ideas and thoughts and
react to trigger materials.
This session will be led by the Maguire Communication Skills Training Team
Target Audience:
Christie Staff Only