Education Centre, The Christie NHS Foundation Trust, Manchester

Course description:

Effective leadership is critical if we are to achieve an NHS that genuinely has the quality of care at its heart. Clinicians, more than any other health professional group, are at the forefront of delivering care to patients. They know what patients want and need, and what it is possible to achieve. With the economic challenges facing the NHS, it is imperative that frontline clinicians have the leadership skills to drive through radical service reform.

To deliver our 2020 vision, Christie clinicians and managers need to develop and enhance their skills as leaders of services and of people. For this reason, leadership development is a key priority of the trust’s organisational development strategy.

This programme has been developed with the need of Christie staff in mind. The seven seminars aim to develop the awareness and skills of current and future leaders, giving them the confidence and ability to lead improvement and change in our organisation.

The programme is intended to be practical and involving. ON occasions delegates are required to undertake pre-work, and should be mindful of this when booking onto sessions.

Across all the sessions there will be a focus on generic leadership skills required by all levels of leaders. These will include the skills of presentation (written and verbal), innovative thinking, influencing skills, critical appraisal and giving constructive feedback, and decision making.

The seven sessions which will run on a rolling programme, include:
  • Understanding the changing landscape of the NHS
  • Christie organisational structures: strategic, divisional and departmental influences
  • Presenting new and innovative ideas to colleagues: learning to influence
  • Writing successful business cases, using the Christie approach
  • Understanding how people think, becoming an effective motivator
  • Managing time, workload tension and effective teams
  • Managing tricky conversations with colleagues; raising concerns and saying “no”
NB: Sessions do not necessarily need to be taken in this order

Who is the course aimed at: The course is aimed at all aspiring leaders in the trust, from any discipline or division. It is also on occasions opened up to partner organisations.

The course is designed to create an inter-professional learning environment in which participants can learn from others and gain experience of other areas of the trust.

Booking places: Places on this course are fully funded for Trust employees. With manager permission, individuals can book places via the links in the brochure

Places are limited, so please do not book a place until you are sure you can attend, as this will block others for attending. Please note, non-attendance will be notified back to managers.

Understanding the Changing Landscape of the NHS
Friday 13th May 2016 10:30am – 1:30pm
Education Centre, Seminar Room 4/5 :

NHS leaders need to understand the organisational systems within which they are working, and have a grasp on current professional and political influences which affect policies, priorities and targets and in turn impact on service delivery.

This seminar will give an overview of the NHS structures, its governance, and how funding streams work. The workshop will then focus on recent national reports. Delegates will be asked in groups to review how issues from a recent report might affect NHS services, NHS funding, NHS education and development, primary, secondary and tertiary care.

Key Speakers include:
  • Trish Bennett – Director of Nursing & Quality, NHS England Greater Manchester area Team
  • Jackie Bird – Executive Director of Nursing & Quality
  • Joanne Fitzpatrick – Executive Director of Finance & Business Development
  • Jenny Scott – Deputy Director of Business Development

Christie Organisational Structures; Strategic, Divisional and Departmental Influences
Tuesday 14th June 2016 10:30am – 1:00pm
Education Centre, Seminar Room 4/5 :

Whilst external influences may be common to all organisations, internal operational systems, organisational structures and accountabilities differ. To be effective, leaders need to understand the organisation in which they are functioning, they need to be aware of the requirements, systems and processes to create change.

This seminar will explore with delegates the organisational structures of The Christie. It will explore organisational influences and pressures from a service, a regional Manchester Cancer and MAHSC point of view, and also from a research perspective (short presentations from senior managers).

The second part of the seminar will then review the systems and processes for developing and delivering small and large scale innovation and change at The Christie, through a series of case studies and worked exercises looking at the process of making change at The Christie (Divisional, CIP, Service, and Buildings).

Key Speakers to be included:
  • Fiona Noden –Chief Operating Officer
  • Gillian Heap – Head of Business, Christie R&D

Presenting New and Innovative Ideas to Colleagues: Learning to Influence
Tuesday 23rd August 10:30am - 2:00pm
Education Centre, Seminar Room 4/5 :

To deliver change and innovation within the NHS leaders need to be able to motivate and influence those around them to get the support of their teams for innovation and change. This can be achieved through informal conversations, presentations and discussions, before moving onto more formal presentations of ideas and business cases. Good leaders can present and explain their ideas coherently and concisely, giving the context, the rationale, the drivers and most importantly the benefits in a way those professional colleagues of different types can both understand and relate to.

This seminar session aims to help delegates consider how one might present ideas informally to different groups of staff in an engaging and motivating way. The session will consider key elements of how one might present and sell a message and key drivers one might consider. Delegates will then divide into groups (2-3) and develop an “innovation idea” which they would like to ‘sell’ to colleagues, before presenting to the group in a ‘dragon’s den’ type activity.

Key Speakers:
  • Cathy Heaven – Associate Director of Education, The Christie School of Oncology
  • “Dragons Den” – of “tame” medical, managerial, and finance managers

Writing Successful Business Cases, Using The Christie Approach
Friday 14th October 2016 10:30am -1:00pm
Education Centre, Seminar Room 4/5 :

Writing and presenting a business case at committees is key to moving innovations forward. There are many different aspects covered within the business case proforma. This seminar will consider the elements of the business case, and look at what is required in each of the sections. Presentations from key managers will cover what is required in the various sections including options sections, finance, impact sections, equality impact and sustainability. Delegates will then work in groups on a current business case, identifying key factors to be included in each section .

Key Speakers:
  • Hollie McKeith – Senior Project Finance Manager
  • Jo Ann Hughes – Equality and Diversity Manager
  • Jane Sykes – Deputy Director of Nursing & Quality
  • Scott Watson – Chief Information Officer
  • Eve Lightfoot – Head of HR

Understanding How People Think, Becoming an Effective Motivator
Friday 25th November 2016, 10.30am – 1:00pm
Education Centre, seminar room 4/5 :

Personality type, personality style, emotional intelligence, mindfulness, learning style and team functioning are all concepts developed to help leaders understand how they themselves naturally think and function. Understanding these concepts gives insight into how others think and function and helps a good leader tailor their style so that they can be more effective in influencing and motivating colleagues.

This seminar will give a brief introduction to the different concepts and gives delegates an opportunity to look at their own approach, consider who they might influence more readily than others, and think about how they can develop their effectiveness as a leader. There will be short presentations on different styles and approaches, exercises designed to help people consider their own “people style” and discussion and group work to identify how one might adapt one’s approach when working with people with different “people styles”.

A group exercise will then focus on managing different styles of people when chairing a meeting and eliciting team opinions.

Key Speakers:
  • Jane Sykes – Deputy Director of Nursing & Quality
  • Eve Lightfoot – Head of HR
  • Cathy Heaven – Associate Director of Education

Managing Time, Workload Tension and Effective Teams
Friday 19th February 2016 10.30am-1.00pm
Wednesday 14th December 2016, 10:30am – 1:00pm
Education centre, seminar room 4/5 :

Personal time management skills are essential skills for effective people. People who use these techniques are the highest achievers in all walks of life. If you use these skills well, then you will be able to function exceptionally well, even under intense pressure, take control of your workload and develop the influencing skills required to achieve this. At the heart of time management is an important shift in focus: Concentrate on results, not being busy.

Time management is actually self-management - the skills we need to manage others are the same skills we need to manage ourselves: the ability to plan, delegate, organise, direct and control. Many people spend their days in a frenzy of activity, but achieve very little, because they are not concentrating their effort on the things that matter most. This will be a highly interactive seminar utilising quizzes, presentations and group discussions to explore effective Time Management techniques including:
  • How to set clear goals and objectives
  • How to keep yourself motivated to achieve tasks
  • Tips for managing emails and telephone calls
  • Communication and listening
  • Delegation, how and who to delegate to work smarter – not harder – so you get more done in less time

This session will be led by Elaine Holme from Riviera Consultancy

Managing Tricky Conversations with Colleagues; Raising Concerns and Saying “No”
12th January 2016 10:30am – 1:00pm
5th February 2016 10:30am – 1:00pm
5th December 2016, 10:30am – 1:00pm
Education centre, seminar room 4/5 :

Communication is the key to managing and developing people and services. Good leaders are fair and effective communicators. Effective communication includes the ability to pick up and respond to what others are saying (active listening), to be able to give information in a simple understandable manner, to be able to negotiate and influence, and to be able to challenge appropriately whilst maintaining respectful relationships.

This workshop will focus on how we might become more effective in having difficult conversations with colleagues. The Maguire team, who are experts in communication skills teaching, will lead the session and explore approaches to challenging conversations, for example raising performance issues, negotiating workload, or saying “no” to demanding colleagues. The workshop will be highly interactive and will involve discussion, video and demonstration role-plays. Participants will be expected to give ideas and thoughts and react to trigger materials.

This session will be led by the Maguire Communication Skills Training Team

Target Audience:

Christie Staff Only

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